Cogeco: Success Story

Cogeco Connexion is a telecommunications provider operating in Québec and Ontario, that serves Canadian customers through its two-way broadband fibre networks.

Their workforce management and mobile field service management solutions were reaching EOL (end-of-life) on December 31st, 2022, and they were seeking a comprehensive field service solution as a replacement.

Technician feedback relayed by Jordan Seymour, Director of Technical Operations: “My routing was so good that I could have walked from call to call with my ladder on my back.”